Information we collect
We will collect all the information required in our booking or quote request forms to enable us to deliver a professional airport transfer or taxi service. This would include name, address, flight numbers, destination or addresses, travel dates, e-mail address, telephone numbers, debit or credit card details etc. All of this information is collected is encrypted using SSL.
Why we collect this information & how we use it
We collect this information in order to deliver the airport transfer service and comply with regulations and information required for processing card transactions. We are also required by to hold information of all journeys completed. In order to deliver the service you have booked we need to send some details relating to your journey and mobile contact number to the driver. No credit/debit card related details are sent the driver, they are stored using SSL on the encrypted portion of the website. We will use your e-mail address and telephone numbers to contact you with confirmation of bookings and any other details pertaining to the bookings. We may also use the e-mail address to advise you of discounts new services that we offer, you will however have the opportunity to unsubscribe your e-mail address at any time. We do not sell rent or loan your information to any third parties only relevant information is sent to the drivers for the purpose of delivering the service booked.
Credit/debit card information
All online payments are handled by Worldpay and in this instance we do not handle any information. When however you submit your card details to secure the booking or payment on arrival we only hold the details until the bookings are complete. When you permit us to keep your card details for future bookings they are stored on paper and locked with only 2 keys, only the partners have access to this information.
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If you have any questions please contact us by e-mail or by phone +44(0)1634309660 office hours only or by post 14 Nickleby Close, Rochester, Kent ME1 2LE.